Category Archives: Service Spotlight

Musculoskeletal Disorders

What are musculoskeletal disorders?

Musculoskeletal disorders (MSDs) are injuries or pain in the human musculoskeletal system, including the joints, ligaments, muscles, nerves, tendons and structures that support the neck, back and limbs. The most common and disabling musculoskeletal conditions are osteoarthritis, back and neck pain, fractures associated with bone fragility, injuries and systematic inflammatory conditions such as rheumatoid arthritis.

What are the causes for musculoskeletal disorders?

How can businesses help their employees?

As an employer, you must protect your workers form risk of injury from hazardous manual handling in the workplace. Manual handling means transporting or supporting a load by hand of bodily force. It includes lifting, putting down, pushing, pulling, carrying or moving loads. The law sets out how employers must deal with risks from manual handling. These include, avoiding hazardous manual handling, as far as is reasonably practicable, assessing the risk of injury from any hazardous manual handling operations that cannot be avoided and reducing the risk of injury from hazardous manual handling to as low as reasonably practicable.

As an employer, you must also protect your workers from the health risks of working with display screen equipment (DSE), such as PCs, laptops, tablets and smartphones. The Health and Safety (Display Screen Equipment) Regulations apply to workers who use DSE daily, for an hour or more at a time. The law applies if users are at a fixed workstation, mobile workers, home workers and hot-desking. Employers must carry out a DSE workstation assessment, reduce risks, provide an eye test if a worker asks for one and provide training and information for workers.

How can Havio help?

We are proud to offer something different when it comes to classroom based training. Our courses are made bespoke to each client with an emphasis on fun and engagement to ensure the most is made from the experience with our team of trainers. Our sessions are filled with useful practical exercises and real-life case studies to help focus on key areas needed and the ongoing application within the workplace. Whether the purpose of the training is to raise awareness or give employees the ability to carry out tasks, we can make the session informative by introducing practical and relevant application during our sessions.

Havio offer a range of classroom training including manual handling and DSE train the trainer. Our training lasts 4-8 hours depending on content which is bespoke to each client. The sessions can be delivered at your workplace or at a number of locations across London and the South.

Havio also offer a range of eLearning courses which include manual handling, DSE training and DSE assessments. These modules take on average, 30 minutes to complete. The modules are emailed to each candidate to complete in their own time offering a certificate at the end.

Forms and Templates

One of the benefits of Havio’s Competent Source of Advice service is access to a range of forms and templates which can help you manage to keep records of your Health and Safety activities.  The forms and templates have been designed in Word or Excel to make them easy to follow and complete, and to help you meet some of the requirements under the various Health and Safety regulations.

Templates include:-

  • Accident and Incident Log
  • Accident Report
  • Contractor Evaluation
  • COSHH Risk Assessment and Register
  • Workplace and Management safety checklists
  • DSE Risk Assessment and guidance
  • Health and Safety Induction form
  • Fire Log Book
  • Fire Warden Notice
  • First Aid Checklist and poster
  • Manual Handling Risk Assessment
  • New and Expectant Mother risk assessment
  • Vehicle Maintenance checklist
  • Work at Height Equipment pre-use checklist
  • Young Persons Risk Assessment

Our Health and Safety Partners and Administrators can help and advise on bespoke forms and completion of standard forms to help you keep important records.

Health and Safety Training for Directors and Leaders

Havio provide our clients with Health and Safety training for Directors and Leaders. This can be classroom training, which we recommend, or we offer an eLearning course titled ‘Health and Safety Awareness for Managers’. 

Training for Directors and Leaders is a critical starting point for those with strategic responsibility for determining and implementing effective Health and Safety management within organisations. Directors and Leaders are in a position to make and affect decisions, control budgets and influence cultures in the workplace. Having a sound understanding of Health and Safety management requirements will aid in decisions being made when it comes to Health and Safety.

This training is for anyone in a business who is a decision maker, an influencer, a leader or manager of people that involves risks to people’s health, safety and well being.

This training course is delivered by Rob Anderson, Co-founder and Director, who makes this course practical, informative and proportionate to your business.  The course can be tailored to meet specific needs of a business and the duration is approximately 4 hours. Please see the course contents below.

  • The Health and Safety at Work Act 1974
  • Regulations
  • Civil and Criminal Law
  • Corporate Manslaughter
  • Health and Safety Duties and Responsibilities
  • Vicarious liability
  • Enforcement
  • Accident, incidents and near misses
  • Managing Contractors
  • Plan, Do, Check, Act
  • CDM

We recommend that our training is undertaken on an annual basis so that updates can be applied and learning experiences explored to enable attendees to remain focused on this critical area of business management.

Our Health and Safety Awareness for Managers eLearning course is designed to introduce managers to their safety obligations and responsibilities when supervising the employees who report to them. We can deliver the module directly to the delegates email inbox for them to complete.

Please contact us if you would like any further information on classroom based training or eLearning modules that we offer.

Health and Safety Audits

Havio provide our clients with a comprehensive, systematic review of their organisation’s current level of management measured against their existing management system and existing legislation.  Our audits will provide you with a clear indication of where on the spectrum you are in terms of compliance, and where best to focus your attention and resources.

So, what exactly is a “Health and Safety Audit”?

Health and Safety Audits form part of the monitoring and reviewing techniques used by organisations in measuring performance.  A Health and Safety Audit subjects each area of an organisation’s activities to a systematic, critical examination with the object of minimising loss and aims to disclose both the strengths and weaknesses. Audits generally need to be measured against a regulated criterion such as a system, policy or processes. Every component of the total management system for Health and Safety is included.

Other categories include Safety Survey, Safety Inspection, Safety Tour and Safety Sampling. They are not all the same in terms of how they are carried out and the approach required, including time.

The general aims of a Health and Safety Audit are to:

  • Assess strengths and weaknesses
  • Assess performance of the system within the organisation
  • Assess compliance with legal obligations



How long should an audit take?

This depends on a number of factors such as the size of the organisation, locations and activities undertaken. A small, low risk organisation could be visited, staff interviewed, documentation reviewed, and a tour of the premises completed in a day. A large multi-sited organisation with medium risks could take a week to audit thoroughly.


What is the difference between an audit and an inspection?

An inspection is a routine scheduled inspection of the physical conditions within a unit or department which may be undertaken by Health and Safety Professionals or employees. An example would be a construction site or factory. Audits are more system based than physical conditions.


How often should we be auditing?

Again, this depends on several factors, but an annual audit shows a commitment to monitoring and reviewing performance of a system.


Who should do the audit?

A Health and Safety Audit should be completed by someone, or a group of individuals, who possess the necessary skills, knowledge and experience including training and qualifications. A sound understanding of the principles of Health and Safety Management and their application, as well as technical knowledge on hazard control and management are essential.


What outcomes should I expect from an audit?

The audit should include observations, (both positive and areas for improvement) requirements, (legal) and actions required, with a clear action plan and priority ratings. It should be discussed with the organisation and the auditor to ensure it is clearly understood and a programme of improvements planned and agreed.


Please contact us for more information or if you would like some advice and support.

Accreditation Support

Havio has helped a number of our clients to achieve accreditation with safety schemes such as CHAS, SafeContractor, Exor, SMAS and Constructionline.

Our experience in supporting our clients with their applications for accreditation can range from reviewing a client’s application and carrying out a gap analysis, to starting from the beginning, and advising on the types of evidence a client needs to provide and reviewing that evidence before uploading it to the online application.  Once satisfied that your application is in the best possible shape, Havio can submit your application on your behalf.

Particularly during 2019, Havio has seen a marked change in the attention to detail and level of scrutiny of the supporting evidence by the Assessors, with some very precise requirements for additional evidence in order to pass.

The Assessors want to see evidence from projects or tasks undertaken within the last 12 months, or, very occasionally, from the last 24 months.  A good piece of evidence will show the full Company name and logo and will be signed and dated.  There is a greater emphasis on communicating with employees, making sure they are trained, informed and kept up to date with what is required of them in order to be compliant with Health and Safety procedures and regulations.  Assessors expect to see that employees have signed for receipt and understanding of health and safety policies, instructions, training and equipment, including PPE.

Keeping records is critical to success in achieving accreditations, and these can be electronic, rather than paper records.  Copies of induction records, training certificates and skills cards, inspection records, equipment service and repair records, insurance certificates and copies of risk assessments and safe systems of work are all very relevant in demonstrating how your Company operates and complies with Health and Safety legislation.

At Havio, we are very proud of our 100% success record in supporting our clients through their applications to achieve accreditation to SSIP membership schemes. A recent accreditation project with our customer, Commercial Roofing UK Ltd, led to a successful accreditation with SafeContractor.

“We recently had the daunting task of completing yet another questionnaire for the purpose of reapplying for our SafeContractor accreditation. Slightly more onerous this year, as is to be expected, and not always easy to find the time for such an exercise.

So, once again, we sought help and advice from Havio. Tracey has the patience and understanding of a saint, made sense of complex questions and offered suggestions where we were baffled. She also dealt with uploading the majority of the documents on our behalf.

Thank you, Havio and Tracey; we couldn’t have secured our accreditation without you.”

Lesley Piper, Commercial Roofing UK Ltd

Please contact us for support with your Accreditation.

Havio Software Project

Monday 17 June 2019 marked an exciting day in the evolution of Havio. We are delighted to announce that we have entered into an agreement with our software development agency ecce., to develop the next generation of Havio software that will drive innovative, intelligent and agile solutions to our customers.

Our current software solutions have been in place since 2014 and whilst still being one of the market-leading software systems for health and safety inspections, we feel it needs an upgrade to ensure that Havio continues to innovate and ensure our customers are provided with the best quality of service possible.

The new project will extend this capability across all sectors in which we work, ranging from construction and corporate offices to manufacturing plants and will allow services to be delivered promptly and efficiently and therefore working towards our aim of being the most customer-centric health and safety consultants and CDM consultants in the UK.

Some of our core services will be developed initially including health and safety inspections for the construction industry and the development of trend analysis reporting via a dashboard that customers can access online.  Additional services including fire risk assessments, workplace risk assessments and health and safety audits will be developed to allow for effective data capture and online reporting.

The ultimate goal is to deliver new opportunities to our customers and the markets we operate in so they can benefit from real-time information which, in turn, will improve compliance and due diligence.

Please contact us if you would like more information on current and future software solutions and how they could benefit your business.

Team Havio